DELIVERY
Delivery and returns are free in Europe (United Kingdom and Switzerland included), no additional costs apply.
The delivery time is indicated on each product page or on the order page. To request a more precise estimate or notify us of an emergency, please contact us.
Please note additional delivery time for personalization services (engraving, custom manufacturing), and that an item out of stock may also result in additional delay.
For more information, please see our general conditions of sale.
All deliveries are delivered by hand against signature, completely secure and confidential (no apparent mention of the brand and product on the package).
Packages are insured until delivery.
All orders are delivered in luxurious packaging.
Each piece of jewelry is enhanced by a box accompanied by a certificate of authenticity and guarantee, wrapped and placed in a LUCKY ONE bag.
For each order, the packaging is placed in protected packaging without any apparent mention of delivery.
LUCKY ONE offers free and secure delivery anywhere in the world.
- Europe
Delivery is free and no additional charges apply. - Worldwide
Delivery is free, however customs fees and taxes may apply in the country, state or region of destination, they may be added and will be payable at the time of delivery to the carrier. For more information, contact us.
Deliveries in Paris and nearby suburbs are made by the LUCKY ONE courier, 7 days a week from 10 a.m. to 9 p.m., whether to your home or office, ideal for giving a gift.
To benefit from delivery by courier, simply mention it when confirming your order in the “Order notes” box and an advisor will contact you by email to define the location and time slot.
No additional fees apply.
Orders are generally shipped within 48 hours, you will receive an email containing the tracking number at the time of shipment.
To track your order, you can also make your request via the form below, by Whatsapp, or via our online livechat.
