JEWELRY CERTIFICATE & GUARANTEE

JEWELRY
CERTIFICATE & GUARANTEE

Jewelry Certificate

2 YEARS GUARANTEE

Our jewelry is crafted, tailor-made with exceptional gemstones. This quality will be assured
for each order with a jewelry certificate of warranty and authenticity from LUCKY ONE.
This certificate will mention the characteristics of your jewel such as the carat of each stone, the measurements and the weight.

DEFECTIVE PRODUCTS

In the event of a defective product, a vice and a hidden defect, you will be asked for the jewelry certificate of guarantee and authenticity.
We promise to repair or exchange your product at no additional cost.

However, this warranty does not apply beyond 2 years but also to products that have been repaired,
resizing or any operation carried out by a third party other than LUCKY ONE.

Finally, the warranty does not apply to product deterioration due to improper handling
(shock, impact, chemical, etc.)

NON-WARRANTY REPAIR

We will be happy to help you restore the shine to your LUCKY ONE jewelry.
To do this, you can contact the customer service who will explain the process to follow.

RESIZING

The first resizing is offered by LUCKY ONE.

Warning ! Please take into consideration that a resizing is considered as such, only if it is technically feasible without damaging the product and / or does not exceed 2 sizes greater or less than the original size, see 1 size for some products.

If in doubt about your ring size, we urge you to contact our customer service, to request a ring sizer and / or to consult the Size Guide section.

Sale Terms and conditions

GRADING REPORT – CERTIFICATE

For diamonds over 0.50 carats, you will also receive a certificate from an internationally renowned analytical laboratory such as GIA, AGS, HRD, IGI, EGL.

Each diamond is analyzed according to the “4C”
(Color, Cut, Clarity, Carat) 

DIscover how to assess a diamond
jewelry certificate

Pay in 4x

Free delivery and return

Return within 30 days

Warranty and certificate