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Guarantee and certificate

DELIVERY

All deliveries are hand-delivered against signature, fully secure and confidential
(no apparent mention of the brand and the product on the package)
Packages are insured until delivery
The jewelry manufacturing and delivery time is indicated on each product page, however you can request a more precise estimate.

CUSTOMER SATISFACTION

We do everything we can to ensure your satisfaction and give you an unforgettable experience.
Delivery and return are free, in addition, LUCKY ONE jewelry has a 2-year warranty.

CERTIFIED QUALITY

All of our jewelry is delivered in a luxurious box, and accompanied by a warranty certificate from LUCKY ONE.
A certificate from an analytical laboratory such as the GIA will also be provided for diamonds over 0.50 carats.